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In these Terms and Conditions the following definitions shall apply:-

“Goods” means the goods pursuant to an Order which We will supply to You in accordance with these Terms and Conditions;
“Order” means an order which You place with Us detailing the Goods You wish to buy from Us;
“We/Us/Our” means B & S Jewellery Limited (Company Number SC412681) of 417 Great Western Road, Glasgow, G4 9JA T/A “Blair and Sheridan”;
“Website” means Our website at www.blairandsheridan.co.uk;
“You/Your” means you, the individual using Our Website and/or buying Goods from Us.


2.1 The provisions of paragraphs 3 – 6 inclusive below detail how Our Website must be used by You and apply to all users of the Website.

2.2 The further provisions in paragraphs 7 – 13 inclusive of these Terms detail the terms that will apply when You buy Goods using the Website.


3.1 This Website is intended for use by those who are consumers.

3.2 The information on this Website is in English and all communications shall be in English.

3.3 You may be viewing the Website in a territory in which we do not commonly sell Our Goods and therefore We cannot be held responsible for non-compliance with any local advertising or other laws in relation to this Website or its contents.


4.1 The copyright and other ownership rights in this Website and its contents (including design, text, logos, trade names, graphics, software and any other material) are owned by Us.

4.2 You must not publish, copy, distribute or modify any of the content of this Website.

4.3 Whilst anyone may view this Website and print pages from it for personal use only, for browsing Our products and placing an Order with Us, any other use is strictly prohibited without Our prior written consent.

4.4 Linking to Our Website on other websites is at Our discretion and We may require that You stop providing links to Our Website at any time.


5.1 We have taken great care in creating this Website but neither We nor Our directors, employees or other representatives will be responsible for any damages, losses or costs however they arise as a result of Your use of or reliance on the Website.

5.2 Although We aim to provide information which is accurate and up to date, We do not guarantee to do so and the information contained on this Website is provided on an “as is” basis and accordingly We exclude all warranties and representations of any kind with respect to this Website and its contents to the fullest extent which the law permits.

5.3 We may change, remove or in other ways adapt the content of Our Website at any time and without advance notice.

5.4 We may provide links to other websites in which case, if we do this, those links are provided for Your convenience only and We cannot be responsible for the content or availability of those websites or Your use of them.

5.5 We do not guarantee that this Website will always be available for use or be free from error, virus or similar.

5.6 We aim to ensure that the product images (both pictorial and video) on Our Website are as accurate as possible but there may be slight colour variations between the Goods and the images shown online as we cannot guarantee that Your device accurately reflects the colour of the Goods.


6.1 Submissions or comments by You which are in any way defamatory, abusive, or which may in any way cause offence to any person are strictly prohibited.

6.2 You must use Your own identity at all times when using the Website and must ensure that all information which You provide is accurate and up to date.

6.3 You must not use information about any other person except if You have their permission to do so.

6.4 You must not corrupt the Website, flood it with information causing it to malfunction or use any features which may affect the Website such as any worms, viruses or similar harmful elements.

6.5 We will not be liable for any loss or damage which You suffer as a result of any harmful material infecting Your computer, data or other material due to Your use of Our Website.

6.6 If You have a password as part of Our security procedures, You must treat that information as confidential and must not disclose it to anyone.

6.7 We may in our sole discretion refuse access to this Website to anyone who does not comply with these Terms.


7.1 The Website displays Goods which are advertised for sale by Us and gives information about them.

7.2 By advertising Goods on the Website, We are inviting You to place an Order with Us.

7.3 If You place an Order, We are not obliged to accept that Order and the Contract between Us will only be formed if and when We accept Your Order and despatch the Goods.

7.4 Neither submitting an electronic order form, nor completing the checkout process constitutes Our acceptance of Your Order.

7.5 Our acceptance of Your Order and the completion of the Contract between You and Us will only take place upon despatch to You of the Goods.

7.6 You may include any number of items within a single Order, subject to any restrictions set out in these Terms or on the Website and each Order which You place will be a separate Contract between Us.

7.7 We reserve the right to refuse to supply Goods to any person.

7.8 Any variation of the Contract must be expressly agreed between You and Us.


8.1 The following provisions set out the process which You will need to go through to place an Order and how the Contract for the sale of Goods between us will be created, namely:-

Selecting your Goods

You can select Goods for purchase by clicking on the item which You are interested in and then clicking on “Add to Basket”.

Your Basket

You can change the contents of Your basket by amending the quantity of Goods You want to order, removing any unwanted items by clicking ‘Remove’ and viewing the basket total value. You can then continue shopping and adding to Your basket if You wish or, if You don’t want to buy anything else, go straight to the next step.


When You have finished shopping, You can proceed to Checkout by clicking on “Continue” or by hovering over the basket icon in the top right hand corner of the page and then clicking “Checkout”.


You will then be asked whether You are a guest or a returning customer.  To register as a guest customer You will be asked to provide details including Your e-mail address.  We will then store that information for the purposes of processing Your Order but it will not be recognised next time You visit the Website.  Returning customers who have registered with Us will be asked for a password and e-mail address to login, each time an Order is placed.

Delivery Details

If You are a guest customer, You will be given a list of delivery options.  Once You have chosen Your option, You will be asked to enter Your delivery address.  If You are a returning Customer, You will be shown a list of any delivery addresses You have previously entered. You will have the option of selecting the same address for Your billing address. Alternatively, You can enter a different billing address. You must provide us with the correct address details. We will not be liable for any delay to or failure of delivery as a result of Your failure to provide accurate address details.

Order Summary and Payment Information

You will then need to choose Your payment method and enter Your payment details. Your Order summary page will then appear in the right hand corner.  This includes details of the Goods in Your Order. You should check the details at this stage very carefully as this is the final stage in the Order process at which You can correct any mistakes or change the Goods which You want to Order. You can do this by returning to the home page and completing the process set out above again. If You are happy with Your Order, You will be prompted to confirm.

Placing Your Order

By clicking on “Place Order & Pay”, You are confirming that You have read, understood and accepted these Terms. At this point Your Order will be submitted to Us.

Order Acknowledgement

Once We have received confirmation that Your payment has been authorised, a screen will appear, thanking You for Your Order.  You will be given an Order reference and an e-mail will be sent to You to acknowledge Your Order. It will confirm the Goods, price and any delivery charge.  You should print a copy of the Order acknowledgment and e-mail and keep them for Your records. Please note, Our acceptance of Your Order (regardless of the content of any emails we send you) will only take place on our despatch of Your Order.

8.2 We may refuse Your Order or cancel Your Order if we decide it is reasonable to do so including where:
8.2.1 We are unable to obtain authorised payment or the payment process is incomplete; or
8.2.2 We identify a product or pricing error on the Website; or
8.2.3 You fail to meet any criteria for eligibility of purchase which We may impose from time to time; or
8.2.4 We suspect that Your Order is related to fraudulent activity; or
8.2.5 You fail to submit all necessary and relevant details to allow Us to fulfil the Order; or
8.2.6 Goods are unavailable or out of stock.

8.3 We may contact You by telephone or email to verify details before We are able to process and despatch Your Order or if We are unable to accept it.

8.4 The Goods shown for sale on this Website are intended for consumer use and You must not resell Goods or offer them as part of any commercial business.

8.5 We reserve the right to limit the total value of Goods which can be included in an Order.

8.6 If the total value of Goods in Your basket exceeds the limit which We may choose from time to time, then We will contact You.


9.1 Prices and delivery charges are as published on the Website at the time when We accept Your Order.

9.2 All applicable delivery charges are as stated on the Website at the time You place Your Order with the delivery charge for the Order being shown on the shopping basket page below Your chosen items which means that if You order more than one item, there is no delivery charge for the additional items.

9.3 We may amend prices at any time and, where there is a difference between a price at the time the Order is made and when we despatch Your Order, We will inform You by email or telephone and ask You if You wish to proceed in which case, if You decline and for any reason payment has already been taken, it will be re-credited to Your credit or debit account.

9.4 We must receive payment for the Goods in full before they are despatched.

9.5 We accept payment by specified credit and debit cards but You must only use a card if You are the named cardholder and by placing an Order, You will be deemed to confirm that You are the authorised cardholder.

9.6 All credit and charge card holders are subject to validation and security checks as well as authorisation by the card issuer and any additional terms imposed by the issuer and if the issuer does not authorise payment, We will not accept Your Order and will not be liable for any delay or non-delivery.

9.7 If We do not have sufficient stock of Goods, We will notify You by e-mail or telephone and Your credit or debit card transaction will be cancelled or refunded.  We will not be responsible for any compensation if Goods which You order are not available for any reason.


10.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a legal right to cancel the Contract (subject to certain exceptions set out below) without giving any reason within 14 days of the day after You receive the Goods.

10.2 You can cancel the Order by sending Us a cancellation form or by letting Us know either by post to c/o Blair & Sheridan, 417 Great Western Road, Kelvinbridge, Glasgow, G4 9JA, by e-mail to sales@blairandsheridan.co.uk, or over the phone on 0141 334 0557.  The cancellation form should follow substantially the following format:-

To B & S Jewellery Limited, 417 Great Western Road, Glasgow, G4 9JA, (Email: sales@blairandsheridan.co.uk):-

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),


[*] Delete as appropriate.

10.3 On cancellation, you must return the Goods that We have delivered to You at Your own expense no later than 14 days after the day on which You inform us of Your cancellation and, subject to Condition 10.6 below, We will refund the price paid for the Goods no later than 14 days after the day on which We receive the Goods back or 14 days after the day on which We receive evidence of the Goods being returned to Us.

10.4 On cancellation, the Goods must be returned to Us at our address as stated in these Terms unused and adequately sealed in the original packaging where possible or a suitable alternative.  We require that returns of Goods are shipped to Us through Royal Mail Special Delivery to ensure insurance for the Goods in transit. Please note that We do not accept liability for returned Goods which are lost in transit.

10.5 On cancellation, We will ordinarily refund the full purchase price for the Goods together with the standard delivery charge paid within 14 days of receiving the returned Goods but if You chose to pay extra for express delivery, We will only refund the cost of standard delivery.

10.6 Where cancellation occurs, You must take care of the Goods before You return them to Us as We may reduce the amount We refund to You if You use them, damage them or otherwise do something beyond what is reasonably necessary to examine them that reduces their resale value.

10.7 You do not have the legal right to cancel any Order for Goods which have been personalised to your requirements such as with engraving.

10.8 We warrant that the Goods which we supply will be of satisfactory quality and are fit for the purpose for which Goods of that nature are commonly supplied.

10.9 If You return Goods to Us for a reason other than if You change Your mind and cancel, We will inspect the Goods and either replace them or refund the full purchase price for Goods if we accept that there is a manufacturing defect or other fault in the Goods, subject to You returning the Goods to Us within a reasonable period being not more than 30 days after delivery of the Goods to You.  We require that returns of Goods are shipped to Us through Royal Mail Special Delivery to ensure insurance for the Goods in transit. Please note that We do not accept liability for returned Goods which are lost in transit.

10.10 We will replace defective or faulty Goods or refund You provided that the defect or fault is not caused by usual wear and tear, damage caused deliberately or accidentally, Your negligence or if You fail to follow product instructions or if the Goods have been misused, altered or repaired without Our approval but, If We do not find any fault or defect, then Your cancellation and refund rights are limited to those set out in Clause 8.1 above although this does not affect your statutory rights.

10.11 In relation to defective or faulty Goods, We will aim to process Your refund or replace the Goods as soon as possible but will do so within 30 (thirty) days of You returning the Goods to Us.





12.1 Your purchased item(s) will be despatched within 3-5 working days upon completion of your order, however, time is not of the essence for delivery or performance and all delivery dates specified on our Website and in any correspondence are estimates only which means that We will not be responsible if Goods are delivered outside those times and We will not be liable for the consequences of any delay.

12.2 If We are unable to deliver the Goods within the indicated timescale, We shall use reasonable efforts to tell You this by e-mail and give an amended delivery estimate.  You shall note that at least 2 business days is required if there is a requirement for re-sizing of any Goods.

12.3 Ownership of the Goods will only pass to You upon delivery of the Goods and accordingly the Goods will be at Your risk from the time of delivery and You should therefore take reasonable care of them.

12.4 If the Goods or quantity which You receive are not as You ordered due to Our error then You should inform Us as soon as possible after You receive the Goods and become aware of the error so that we can make good any error.

12.5 Goods will be delivered to the address which You provide in the Order process however delivery practices may vary depending on which carrier is delivering the Goods.


13.1 We will not be in any way responsible to You for a failure to sell Goods which You wish to buy or otherwise for a failure to comply with Our obligations under the Contract or any costs or liabilities which You incur as a result of any circumstances beyond Our reasonable control including but not limited to any act of God, flood, fire, trade dispute, lack of third party materials or services or terrorist acts.

13.2 The Contract between You and Us is binding and You may not transfer or assign Your rights or obligations to another person without Our express agreement but We may transfer or assign Our rights and obligations under the Contract or appoint third parties to assist Us in performing Our obligations at any time provided that this will not reduce Our obligations to You.

13.3 If any clause of the Contract is found in any way to be void by a Court or other competent authority then all other clauses of the Contract will continue to apply.

13.4 If either We or You do not at any time act on any rights which we have under this Contract then it will not affect the rights of either of us to enforce any rights at a later stage and, if either of us chooses not to rely on a right which we have, it will not affect any other rights which either of us has.

13.5 The Contract is subject to Scots law and both We and You agree that any dispute arising under or connected to it will be decided by the Scottish courts.

13.6 We may amend these Terms at any time and without notice to You and any change will take effect immediately after being posted on the Website and will be deemed to be accepted by any person who uses the Website but, where You have already placed an Order, the Contract will remain subject to the version of the Terms which were in place at the time at which You placed Your Order, subject to any changes expressly agreed between You and Us.

13.7 Nothing in these Terms seeks to exclude or limit any rights available under applicable law which cannot be excluded or limited which means that these Terms will not change any rights which the law grants to You which that law does not allow Us to change or limit.

13.8 The Contract is the entire agreement and understanding between Us in respect of its subject matter and will supersede and replace any prior agreements, understandings or arrangements whether written or verbal and We each acknowledge that in entering into the Contract neither of us has relied on any representation or promise given by the other or implied from anything said or written other than as specifically set out in the Contract or on the Website.

Bespoke designs




In these General Terms and Conditions (“the Terms”) which shall apply to each Client Agreement (as defined herein) the following terms shall have the following meanings:-

“Client” shall mean the Client as described in the Client Agreement;
“Client Agreement” means the agreement between the Provider and the Client for the provision of the Goods and/or Services into which agreement shall be incorporated these General Terms and Conditions;
“Good Industry Practice” means the exercise of such a degree of skill and diligence that would reasonably be expected from an experienced operator engaged in the provision of services similar to the Services.
“the Goods” means the goods provided by the Provider to the Client, all as detailed in the Client Agreement;
“Price” the Price specified in the Client Agreement (as adjusted pursuant to the terms of these General Terms and Conditions);
“the Provider” B & S Jewellery Limited (SC412681) carrying on business as “Blair and Sheridan, 417 Great Western Road, Glasgow, G4 9JA”;
“the Services” means the services provided by the Provider to the Client, all as detailed in the Client Agreement.


2.1 The quantity and description of the Goods shall be those set out in the Client Agreement.

2.2 The Provider reserves the right to make any changes in the specification of the Goods which are required to conform with any applicable statutory or regulatory requirements of any competent authority of valid jurisdiction which do not materially affect their quality.

2.3 The Provider undertakes to the Client that the Goods will be of satisfactory quality (in accordance with the provisions of the Consumer Rights Act 2015) and will be free from defects in material and workmanship.

2.4 Collection of the Goods shall be made from the Provider’s address during the Provider’s normal business hours as advertised.

2.5 The Provider undertakes to use reasonable endeavours to ensure the Goods are available for collection in accordance with the provisions of the Client Agreement but does not guarantee to do so and therefore time of delivery shall not be of the essence of the Client Agreement and these Terms.

2.6 The Provider shall not be liable to the Client for any loss or damage whether arising directly or indirectly from the late availability for collection of the Goods.

2.7 Risk in the Goods shall pass to the Client on collection of the Goods.

2.8 Notwithstanding the earlier passing of risk in the Goods, title in the Goods shall remain with the Provider and shall not pass to the Client until payment in full of the Price has been made to the Provider by the Client.


3.1 The Provider will use all reasonable endeavours to provide the Services to the Client in accordance with Good Industry Practice.

3.2 The Provider may at any time without notifying the Client make any changes to the Services which are necessary to ensure the Provider complies with any applicable statutory requirements or which do not materially affect the nature or quality of the Services.

3.3 The Provider undertakes to use reasonable endeavours to ensure the Services are delivered in accordance with the provisions of the Client Agreement but does not guarantee to do so and therefore time of performance shall not be of the essence of the Client Agreement and these Terms.

3.4 The Provider shall not be liable to the Client for any loss or damage whether arising directly or indirectly from the late performance of the Services.


4.1 If at any time after signature of the Client Agreement the Client wishes to vary the Goods and/or Services, the Client may give written notice to the Provider requesting such a variation and the Provider will use reasonable endeavours to accommodate any variations requested by the Client but shall not be liable to the Client if it is unable to do so.

4.2 If the Provider agrees to accommodate any variation proposed by the Client, such agreement will be subject to agreement of all necessary changes to the Client Agreement terms and to the Price.


5.1 The Price may be varied by the Provider on prior written notice to reflect changes in the Provider’s costs of supply or as a result of requests by the Client to vary, alter or add to the Client’s requirements in respect of the Goods and/or Services pursuant to clause 4 of these General Terms and Conditions. Details of VAT will be set out separately and the Client will be responsible for paying all VAT payable in addition to the Price.

5.2 Time of payment of the Price in accordance with the Client Agreement shall be a material condition and of the essence of the Client Agreement and in the event of the failure by the Client to make a payment when due, the Provider shall be entitled to require the Client to pay interest at 3 per cent per annum above The Royal Bank of Scotland plc base rate from time to time on any amount due for payment until the date of actual payment in full and the Provider may be entitled to suspend supply of the Goods and/or Services until payment has been made in full.

5.3 Payment of the Price by the Client shall fall due when the Provider advises the Client that the Goods are available for collection or the Services have been performed in accordance with the Client Agreement.

5.4 Any deposit paid by the Client to the provider shall be non-refundable, the same being recognised by the Client as being an advance payment for the Goods or the Services.


6.1 The Provider shall use reasonable endeavours to remedy any complaint of the Client in respect of the provision of the Goods and/or Services.

6.2 Unless written notice of any complaint is received by the Provider, the Provider shall not be deemed to be in breach of the Client Agreement and the Client shall be deemed to have accepted that the Goods and/or Services have been provided in accordance with the Client Agreement and these Terms.

6.3 Upon receipt of such written notice, the Provider will take such action as it considers appropriate to investigate and remedy any such written complaint.


7.1 Save as provided in these Terms, the Provider shall not be liable to the Client for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the Goods and/or Services, except to the extent to which it is unlawful to exclude such liability.

7.2 Notwithstanding the generality of clause 7.1 above, the Provider expressly excludes any liability of the Provider for consequential loss, or for loss of profit, business, revenue, goodwill or anticipated savings arising in relation to the provision of the Goods and/or Services.

7.3 Without prejudice to Clause 7.4 below, the Provider’s liability under these Terms and Conditions and the Client Agreement (whether in contact, delict or otherwise) will in no circumstances whatsoever exceed the amount of the Price.

7.4 The Provider does not exclude liability for death or personal injury to the extent only that the same arises as a result of the negligence of the Provider, its employees, agents or authorised representatives.


8.1 The Provider may immediately terminate the Client Agreement by written notice to the Client if (a) the Client fails to perform their obligations under the Client Agreement and/or these Terms and does not remedy that failure within 7 days of a request to remedy it, (b) any information provided by the Client as part of the Client Agreement or otherwise relied upon by the Provider in entering into the Client Agreement proves to be or becomes inaccurate or incorrect to an extent that in the Provider’s reasonable opinion affects the ability of the Provider to provide the Goods and/or Services to the Client, (c) the Client is an individual and makes an arrangement or composition with their creditors or a sequestration petition  is presented against the Client, or (d) the Client is a company and a resolution or a petition to wind up the company is passed, or a receiver, administrative receiver or an administrator of the whole or any part of the Client’s undertaking is appointed.

8.2 Termination of the Client Agreement shall not prejudice any rights of either party which have arisen on or before the date of termination.


9.1 Subject always to Clauses 9.3 below, any notice, notification or other communication under or in connection with this Client Agreement shall be in writing and shall be delivered by hand or recorded delivery to the relevant parties at the relevant address for service set forth in the client Agreement, or to such other address as each party may specify by notice in writing to the other party to this Agreement.

9.2 Any such notice or other communication shall be deemed to have been received by the party to whom it is addressed, (a) when so delivered or (b) within 48 hours of being posted.

9.3 Notices given by email shall be effective if the transmitting party can show that the relevant transmission has been sent from the transmitting party’s email address to the recipient party’s specified email address as set out in the Client Agreement.


10.1 Neither party shall be responsible for its failure to perform its obligations for reasons beyond its reasonable control, including but not limited to government regulations, fire, flood, car, civil war, terrorism or act of God. If either party is affected by an event referred to in this clause it must inform the other in writing as soon as reasonably practicable. If either party is affected by any such event for a period of 3 months or more, the other may terminate this Client Agreement.

10.2 No delay, neglect or forbearance on the part of either party in enforcing against the other party any term or condition of the Client Agreement shall either be deemed to be a waiver or in any way prejudice any right of that party under the Client Agreement.

10.3 The Client Agreement (incorporating these Terms) supersedes any previous written or oral agreement between the parties in relation to the matters dealt with and contains the whole agreement between the parties relating to the subject matter of the Client Agreement to the exclusion of any terms implied by law which may be excluded by contract.

10.4 This Agreement shall be governed by and construed in accordance with Scots Law and, save as provided above, the parties submit to the non-exclusive jurisdiction of the Scottish Courts.